Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our service, including:

1.1 Personal Information

• Account Data: Your name, email address, profile photo, and any other data you provide during registration or profile updates.
• Gym Affiliation: The gyms or fitness centers you attend or are interested in.

1.2 Location Information

• With your permission, we may collect precise or approximate location data to suggest nearby users or gyms.
• If you prefer not to share location data, you can disable location services in your device settings. Note that certain features may be limited without location permissions.

1.3 Usage Data

• We automatically collect information about how you interact with the App (e.g., features you use, pages you visit, and times of visits).
• We may collect device information such as IP address, browser type, device model, operating system, and App version.

1.4 Communication Data

• Information you provide when you contact support or otherwise communicate with us (e.g., chat history, email correspondences).

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To create and manage user accounts, connect users who go to the same gym, and display user profiles.
• Improvement and Personalization: To analyze usage trends and preferences, improve the user experience, and develop new features.
• Communication: To send updates, security alerts, and administrative messages related to your account and to respond to inquiries.
• Legal Compliance and Protection: To comply with applicable laws, protect our rights, and ensure user safety.

3. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your personal information under the following legal bases:

• Consent: Where you have given clear consent (e.g., receiving promotional communications).
• Contract: Where processing is necessary for a contract you have with us (e.g., Terms of Service).
• Legitimate Interests: Where processing is necessary for our legitimate interests (unless overridden by your rights and interests).
• Legal Obligation: Where processing is necessary to comply with the law.

4. How We Share Your Information

We may share your personal information in the following circumstances:

• With Other Users: Your public profile details (e.g., username, gym affiliation, profile photo) will be visible to other users within the App, subject to your privacy settings.
• Service Providers: We may share data with third-party vendors and service providers that help us operate and improve our services (e.g., hosting providers, analytics services). They are contractually obligated to use your data only as needed to perform services on our behalf.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.
• Legal Compliance: We may disclose your information when required to do so by law or in response to valid requests by public authorities.

5. Data Retention

We will retain your personal information for as long as is necessary to provide our services or to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Once the personal information is no longer required, we will securely delete or anonymize it in accordance with applicable laws and regulations.

6. Your Rights and Choices

Subject to UK GDPR and other applicable data protection laws, you may have the right to:

• Access Your Data: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete personal data.
• Erasure: Request the deletion of your personal data where we no longer have a legal basis to process it.
• Objection: Object to the processing of your personal data under certain circumstances.
• Restriction of Processing: Ask us to limit the use of your data in certain cases.
• Data Portability: Request a copy of your personal data in a structured, commonly used format.
• Withdrawal of Consent: Where we rely on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at contact@merakisoftworks.com. We will respond within the timeframe required by applicable law.

7. Security Measures

We prioritize protecting your personal data. While no system is completely secure, we follow industry best practices to help safeguard your information, including:

• Encryption of sensitive data in transit (e.g., using HTTPS).
• Secure coding practices to reduce potential vulnerabilities.
• Regularly updating and patching our systems and software.
• Restricting access to personal data to authorized personnel only.

8. International Data Transfers

Our services are primarily operated and managed within the UK. However, your information may be processed in locations outside the UK if our service providers operate internationally. In such cases, we ensure appropriate safeguards are in place, such as entering into Standard Contractual Clauses or verifying that the receiving party has adequate data protection measures.

9. Third-Party Links and Services

Our App may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites or services. We recommend reviewing the privacy policies of any third-party services you access.

10. Children’s Privacy

Spotter is not intended for users under the age of [16/18]. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us at contact@merakisoftworks.com so we can remove the information.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the Effective Date at the top of this page and notify you in a way consistent with the significance of the changes (e.g., through the App or via email).

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Meraki Softworks LTD
124 City Road, London City Road, London
England, EC1V 2NX
Email: contact@merakisoftworks.com